Welcome to the privacy policy of Planq. This policy will help you understand what data we collect, why we collect it, and what your rights are in relation to it.
We automatically collect data from you for example when you visit Planq.
We collect the data you give to us while using our service
Owner contact email: apps@lapkisoftware.com
Among the types of Personal Data that Planq Mobile App collects, by itself or through third parties, there are:
Complete details on each type of Personal Data collected are provided in the dedicated sections of this
privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data
may be freely provided by the User, or, in case of Usage Data, collected automatically when using Planq
Mobile App.
Unless specified otherwise, all Data requested by Planq Mobile App is mandatory and failure
to provide this Data may make it impossible for Planq Mobile App to provide its services. In cases where
Planq Mobile App specifically states that some Data is not mandatory, Users are free not to communicate
this Data without consequences to the availability or the functioning of the Service.
Users who are
uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies –
or of other tracking tools — by Planq Mobile App or by the owners of third-party services used by Planq
Mobile App serves the purpose of providing the Service required by the User, in addition to any other
purposes described in the present document and in the Cookie Policy.
Users are responsible for any third-party Personal Data obtained, published or shared through Planq Mobile App.
The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification,
or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT
enabled tools, following organizational procedures and modes strictly related to the purposes indicated.
In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge,
involved with the operation of Planq Mobile App (administration, sales, marketing, legal, system
administration) or external parties (such as third-party technical service providers, mail carriers,
hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by
the Owner. The updated list of these parties may be requested from the Owner at any time.
The Data is processed at the Owner's operating offices and in any other places where the parties involved
in the processing are located.
Depending on the User's location, data transfers may involve transferring the User's Data to a country
other than their own. To find out more about the place of processing of such transferred Data, Users can
check the section containing details about the processing of Personal Data.
Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on the Users’ consent.
The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following:
The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.
Google Analytics for Firebase (for apps) or Firebase Analytics is an analytics service provided by Google Ireland Limited. In order to understand Google's use of Data, consult Google's partner policy.
Firebase Analytics may share Data with other tools provided by Firebase, such as Crash Reporting, Authentication, Remote Config or Notifications. The User may check this privacy policy to find a detailed explanation about the other tools used by the Owner.
Planq Mobile App uses identifiers for mobile devices and technologies similar to cookies to run the Firebase Analytics service.
Users may opt-out of certain Firebase features through applicable device settings, such as the device advertising settings for mobile phones or by following the instructions in other Firebase related sections of this privacy policy, if available.
This type of service allows the Owner to use the activity or biometric data collected by your device in
order for Planq Mobile App to operate or to provide specific features. This may include movements,
heartbeat, change in altitude or data about the surroundings.
Depending on what is described below, third parties may be involved in the activity tracking.
Most devices allow for the User to control which Data is accessed or stored.
HealthKit is an activity data handling service provided by Apple Inc. that enables the Owner to access or store activity data.
This type of service allows Planq Mobile App to monitor the use and behavior of its components so its
performance, operation, maintenance and troubleshooting can be improved.
Which Personal Data are processed depends on the characteristics and mode of implementation of these
services, whose function is to filter the activities of Planq Mobile App.
Sentry is a monitoring service provided by Functional Software, Inc. .
The Owner may process Personal Data relating to Users if one of the following applies:
Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on the Users’ consent.
Therefore:
The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent
to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to
retain Personal Data for a longer period whenever required to fulfil a legal obligation or upon order of
an authority.
Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the
right to erasure, the right to rectification and the right to data portability cannot be enforced after
expiration of the retention period.
Users may exercise certain rights regarding their Data processed by the Owner.
In particular, Users have the right to do the following, to the extent permitted by law:
Users are also entitled to learn about the legal basis for Data transfers abroad including to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.
Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.
Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time, free of charge and without providing any justification. Where the User objects to processing for direct marketing purposes, the Personal Data will no longer be processed for such purposes. To learn whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.
Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. Such requests are free of charge and will be answered by the Owner as early as possible and always within one month, providing Users with the information required by law. Any rectification or erasure of Personal Data or restriction of processing will be communicated by the Owner to each recipient, if any, to whom the Personal Data has been disclosed unless this proves impossible or involves disproportionate effort. At the Users’ request, the Owner will inform them about those recipients.
This section applies to Users in Switzerland, and, for such Users, supersedes any other possibly divergent or conflicting information contained in the privacy policy.
Further details regarding the categories of Data processed, the purposes of processing, the categories of recipients of the personal data, if any, the retention period and further information about Personal Data can be found in the section titled “Detailed information on the processing of Personal Data” within this document.
Users may exercise certain rights regarding their Data within the limits of law, including the following:
Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. Such requests are free of charge and will be answered by the Owner as early as possible, providing Users with the information required by law.
This section of the document integrates with and supplements the information contained in the rest of the
privacy policy and is provided by the entity running Planq Mobile App and, if the case may be, its parent,
subsidiaries and affiliates (for the purposes of this section referred to collectively as “we”, “us”,
“our”).
This section applies to all Users in Brazil (Users are referred to below, simply as “you”,
“your”, “yours”), according to the "Lei Geral de Proteção de Dados" (the "LGPD"), and for such Users, it
supersedes any other possibly divergent or conflicting information contained in the privacy policy.
This part of the document uses the term “personal information“ as it is defined in the
LGPD.
We can process your personal information solely if we have a legal basis for such processing. Legal bases are as follows:
To find out more about the legal bases, you can contact us at any time using the contact details provided in this document.
To find out what categories of your personal information are processed, you can read the section titled “Detailed information on the processing of Personal Data” within this document.
To find out why we process your personal information, you can read the sections titled “Detailed information on the processing of Personal Data” and “The purposes of processing” within this document.
You have the right to:
You will never be discriminated against, or otherwise suffer any sort of detriment, if you exercise your rights.
You can file your express request to exercise your rights free from any charge, at any time, by using the contact details provided in this document, or via your legal representative.
We will strive to promptly respond to your requests.
In any case, should it be impossible for us to
do so, we’ll make sure to communicate to you the factual or legal reasons that prevent us from
immediately, or otherwise ever, complying with your requests. In cases where we are not processing your
personal information, we will indicate to you the physical or legal person to whom you should address your
requests, if we are in the position to do so.
In the event that you file an access or personal information processing
confirmation request, please make sure that you specify whether you’d like your personal
information to be delivered in electronic or printed form.
You will also need to let us know whether
you want us to answer your request immediately, in which case we will answer in a simplified fashion, or
if you need a complete disclosure instead.
In the latter case, we’ll respond within 15 days from the
time of your request, providing you with all the information on the origin of your personal information,
confirmation on whether or not records exist, any criteria used for the processing and the purposes of the
processing, while safeguarding our commercial and industrial secrets.
In the event that you file a rectification, deletion, anonymization or personal information blocking request, we will make sure to immediately communicate your request to other parties with whom we have shared your personal information in order to enable such third parties to also comply with your request — except in cases where such communication is proven impossible or involves disproportionate effort on our side.
We are allowed to transfer your personal information outside of the Brazilian territory in the following cases:
This part of the document integrates with and supplements the information contained in the rest of the
privacy policy and is provided by the business running Planq Mobile App and, if the case may be, its
parent, subsidiaries and affiliates (for the purposes of this section referred to collectively as “we”,
“us”, “our”).
The information contained in this section applies to all Users (Users are referred to below, simply as
“you”, “your”, “yours”), who are residents in the following states: California, Virginia, Colorado,
Connecticut, Utah, Texas, Oregon, Nevada, Delaware, Iowa, New Hampshire, New Jersey, Nebraska,
Tennessee, Minnesota, Maryland, Indiana, Kentucky, Rhode Island and Montana.
For such Users, this information supersedes any other possibly divergent or conflicting provisions
contained in the privacy policy.
This part of the document uses the term Personal Information.
The following Notice at collection provides you with timely notice about the categories of Personal
Information collected or disclosed in the past 12 months so that you can exercise meaningful control
over our use of that Information.
While such categorization of Personal Information is mainly based on California privacy laws, it can
also be helpful for anyone who is not a California resident to get a general idea of what types of
Personal Information are collected.
for the time necessary to fulfill the purpose
No
No
Google Ireland Limited
for the time necessary to fulfill the purpose
No
No
Google Ireland Limited
for the time necessary to fulfill the purpose
No
No
Apple Inc.
for the time necessary to fulfill the purpose
No
No
Functional Software, Inc.
ℹ️ You can read the definitions of these concepts inside the “Definitions and legal references section” of the privacy policy.
To know more about your rights you can refer to the “Your privacy rights under US state laws” section of our privacy policy.
For more details on the collection of Personal Information, please read the section “Detailed information on the processing of Personal Data” of our privacy policy.
We won’t process your Information for unexpected purposes, or for purposes that are not reasonably necessary to and compatible with the purposes originally disclosed, without your consent.
We collect the above-mentioned categories of Personal Information, either directly or indirectly, from you when you use Planq Mobile App.
For example, you directly provide your Personal Information when you submit requests via any forms on Planq Mobile App. You also provide Personal Information indirectly when you navigate Planq Mobile App, as Personal Information about you is automatically observed and collected.
Finally, we may collect your Personal Information from third parties that work with us in connection with the Service or with the functioning of Planq Mobile App and features thereof.
You may exercise certain rights regarding your Personal Information. In particular, to the extent permitted by applicable law, you have:
In addition to the rights listed above common to all Users in the United States, as a User residing in California, you have:
In addition to the rights listed above common to all Users in the United States, as a User residing in Virginia, Colorado, Connecticut, Texas, Oregon, Nevada, Delaware, Iowa, New Hampshire, New Jersey, Nebraska, Tennessee, Minnesota, Maryland, Indiana, Kentucky, Rhode Island and Montana you have
In Minnesota and Maryland Users also have the right to obtain a list of the specific third parties to which the controller has disclosed the consumer's personal data
* Note that in some states like Minnesota you have the following specific rights connected to profiling:
In addition to the rights listed above common to all Users in the United States, as a User residing in Utah and Iowa, you have:
To exercise the rights described above, you need to submit your request to us by contacting us via the contact details provided in this document.
For us to respond to your request, we must know who you are. We will not respond to any request if we are unable to verify your identity and therefore confirm the Personal Information in our possession relates to you. You are not required to create an account with us to submit your request. We will use any Personal Information collected from you in connection with the verification of your request solely for verification and shall not further disclose the Personal Information, retain it longer than necessary for purposes of verification, or use it for unrelated purposes.
If you are an adult, you can make a request on behalf of a child under your parental authority.
In addition to what is stated above, to exercise your right to opt-out of Sale or Sharing and Targeted Advertising you can also use the privacy choices link provided on Planq Mobile App.
If you want to submit requests to opt out of Sale or Sharing and Targeted Advertising activities via a user-enabled global privacy control, such as for example the Global Privacy Control (“GPC”), you are free to do so and we will abide by such request in a frictionless manner.
We will respond to your request without undue delay, but in all cases within the timeframe required by applicable law. Should we need more time, we will explain to you the reasons why, and how much more time we need.
Should we deny your request, we will explain to you the reasons behind our denial (where envisaged by applicable law you may then contact the relevant authority to submit a complaint).
We do not charge a fee to process or respond to your request unless such request is manifestly unfounded or excessive and in all other cases where it is permitted by the applicable law. In such cases, we may charge a reasonable fee or refuse to act on the request. In either case, we will communicate our choices and explain the reasons behind them.
The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to
possible legal action arising from improper use of Planq Mobile App or the related Services.
The User
declares to be aware that the Owner may be required to reveal personal data upon request of public
authorities.
In addition to the information contained in this privacy policy, Planq Mobile App may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.
For operation and maintenance purposes, Planq Mobile App and any third-party services may collect files that record interaction with Planq Mobile App (System logs) or use other Personal Data (such as the IP Address) for this purpose.
More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.
The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on
this page and possibly within Planq Mobile App and/or - as far as technically and legally feasible -
sending a notice to Users via any contact information available to the Owner. It is strongly recommended
to check this page often, referring to the date of the last modification listed at the bottom.
Should the changes affect processing activities performed on the basis of the User’s consent, the Owner
shall collect new consent from the User, where required.
Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
Sensitive Personal Information means any Personal Information that is not publicly available and reveals information considered sensitive according to the applicable privacy law.
Information collected automatically through Planq Mobile App (or third-party services employed in Planq Mobile App), which can include: the IP addresses or domain names of the computers utilized by the Users who use Planq Mobile App, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.
The individual using Planq Mobile App who, unless otherwise specified, coincides with the Data Subject.
The natural person to whom the Personal Data refers.
The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.
The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of Planq Mobile App. The Data Controller, unless otherwise specified, is the Owner of Planq Mobile App.
The means by which the Personal Data of the User is collected and processed.
The service provided by Planq Mobile App as described in the relative terms (if available) and on this site/application.
Sale means any exchange of Personal Information by the Owner to a third party, for monetary or other valuable consideration, as defined by the applicable privacy US state law. Please note that the exchange of Personal Information with a service provider pursuant to a written contract that meets the requirements set by the applicable law, does not constitute a Sale of your Personal Information.
Sharing means any sharing, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer's Personal Information by the business to a third party for cross-context behavioral advertising, whether for monetary or other valuable consideration, including transactions between a business and a third party for cross-context behavioral advertising for the benefit of a business in which no money is exchanged, as defined by the California privacy laws. Please note that the exchange of Personal Information with a service provider pursuant to a written contract that meets the requirements set by the California privacy laws, does not constitute sharing of your Personal Information.
Targeted advertising means displaying advertisements to a consumer where the advertisement is selected based on Personal Information obtained from that consumer’s activities over time and across nonaffiliated websites or online applications to predict such consumer’s preferences or interests, as defined by the applicable privacy US state law.
Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.
This policy has been prepared based on provisions of multiple legislations.
This policy relates solely to Planq Mobile App, if not stated otherwise within this document.